Elevate Your Wardrobe, Embrace Yohaan: Fashion Refined

SHIPPING POLICY

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

We try to maintain accurate stock counts of all products available on our website. However, in rare cases of a stock discrepancy, we will fulfil the available products to you by a similar design.

All orders are shipped from our facility in Bangalore, India – using Shiprocket. Depending on your location, the courier company may vary, and may include, among others, DHL, FedEx, BlueDart, DPD.

SHIPPING IS FREE WITH IN INDIA!

ORDER & DELIVERY

After placing your order, you will receive a confirmation email from us.

We endeavour to dispatch your order within 3 working days. Once your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.

We will take all required steps to ensure shipment delays are kept to a minimum.

To ensure successful delivery, please provide a complete and accurate address, including any necessary special instructions and where someone will be available to receive the order. If an incorrect or incomplete address or phone number is provided, we cannot be held responsible for loss of shipment due to incorrect details provided by you. Please note that we are unable to schedule deliveries without a valid address and phone number.

Deliveries will take place between Monday-Friday (except on national holidays), and 2 delivery attempts will be made before packages are returned to us. Wherever possible and upon our discretion, additional fees may be applicable for further delivery attempts, or for any change of address after the delivery has been scheduled and you have received your tracking number. Please allow 2 to 7 working days from dispatch for your goods to arrive for deliveries within India.

We can not be held liable for any delay and/or extension in delivery time caused by the courier company carrying your package. We will always attempt to fast track the delivery in case of delays, however, we cannot be held liable for delays once the items have been dispatched from our facility.

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Returns and Exchange Policy

No returns or exchanges are available on any of our products.

We have a limited and curated collection, which means we can not accommodate default returns and/or exchanges. However, in case of a genuine size exchange request, we will try to accommodate where possible.

Depending on your location, we may assign a different returns address for your approved return. You will be informed via email of the returns shipping process applicable to your approved return. In order to ensure full traceability and a fast turnaround, please closely follow the shipping instructions that will be provided on a case to case basis.